In alignment with our commitment to transparency and integrity, we want to clearly disclose that product prices and descriptions may vary on the websites of our retail partners.
We encourage you to visit the retailer's site directly for the most current images, products, prices, and descriptions.
It's important to us that you're informed Zeppy may receive compensation for some listings featured on our site.
Additionally, we want to be upfront about our use of affiliate links; our affiliations, including but not limited to the eBay Partner Network, support our mission to provide valuable content and offerings to you.
Contact us prior to leaving negative feedback!.. Our Customer Service team will endevour to resolve any issues.
We offer a 14 working day returns and refund policy from the date of delivery in accordance to the DSR. You will receive the full refund to the value of the order (delivery costs not included).
The parcel must be returned in brand new condition, unopened and in the original packaging. The customer must bare the delivery cost of the return of the product/order.
This applies to all orders with us unless:
- Products that are ordered in error or that you changed your mind on will be entitled to a credit note at our discretion.
- Products that are faulty due to manufacturing process are entitled to a credit note under the manufacturers' warranty for a limited time specified in the manufacturer's terms and conditions (usually three months). If a product is credit noted due to manufacturing defects, the buyer is responsible for the return of the goods to such address as directed by the supplier. We will then offer you a credit note on return including all reasonable postage costs. This does not affect your statutory rights.
- Products that are damaged in transit to the customer CANNOT be refunded. If a product is damaged in transit the customer or recipient must NOT sign for the delivery. Instead the customer must refuse delivery by the courier and then contact us for further details.
Disclaimer: Prices and descriptions maybe different on retailers sites, please check the retailers website for the latest images / products / prices and descriptions. Zeppy maybe compensated for some of these listings.
When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
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